On-going Digital Transformation with one of the UK's largest insurers

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The Challenge

Hiscox is a FTSE 100 insurance provider that offers a range of insurance products aimed at both business and consumers. At over 100 years old, Hiscox has maintained a reputation for trustworthiness and dependability in an often volatile market. The company now has over 3,300 staff across 14 countries and 34 offices.

Netsells have been a go-to Hiscox partner for many years, working with a variety of departments in supporting their ongoing digital transformation exercises. 

From broker management portals through to advanced Partner API’s, Netsells are trusted to deliver on solutions that support significant areas of Hiscox’s insurance and reinsurance businesses. 

Typically joining the project early on, Netsells will help guide and shape the project requirements before working to produce proof of concepts that enable business sign-off. From there, we work to complete production-ready implementations that use a modern technology stack but that must often integrate with legacy systems to ensure rapid innovation without disruption. 

Handling Complex Integrations

Our integrations specialists have years of experience handling complex integrations between multiple systems. 

We work with Hiscox to add value to their current solutions by introducing new functionalities through bespoke integrations. We also assist with building an intermediate layer to lay solid foundations for any integrations and platforms that may be required in the future. 

To ensure all systems are secure and compliant, we follow industry best practices and follow OWASP recommendations. We also write a full suite of tests to cover edge cases and security concerns. 

Building Proof of Concepts

The Hiscox team wanted to explore the potential benefits of alternative solutions that would incorporate modern development concepts such as Single-Page Applications (SPAs), server-side business logic and API-driven development. 

We worked with the project’s internal Solutions Architect to create a fully functional proof-of-concept for this new platform that clearly illustrates the benefits of enhanced functionality and how modern technologies could be applied to future-proof the platform.

The Results

Universal Applications

Our developers utilised React and Redux to create universal apps that can render in both the server or the client, making them ultra-responsive and performant.  

Secure Data Access

Hello.js, a client-side JavaScript SDK for authentication, was combined with OAuth2, the industry-standard protocol for authorisation, to allow for secure data access.

Unified Back-End

The backend consisted of Azure services which worked together to provide the underlying logic and data controls.

FreeAgent & Natwest Integration

In 2020 we helped Hiscox integrate their APIs with FreeAgent, the UK-based accounting software for small businesses and Natwest.

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