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Support & Maintenance

Larger platforms require ongoing support, assistance with bugs, strategy for ongoing improvement and day to day assistance to keep things running smoothly. 

We have solutions from basic support and maintenance plans to larger retainer models for development of an ongoing roadmap.

Keeping things stable and successful

Platforms of all sizes encounter issues. Be it the changing technological landscape that powers your solution, patches and fixes on the infrastructure and codebase or the implementation of new features and functionality. 

Our support and maintenance plans can keep your business running smoothly. We can proactively monitor your system and infrastructure, work with you to make suggestions on functionality and features and advise on security concerns. 

Our costs are largely dependent on the size of your solution and the level of support required. Get in touch today for a free consultation and a proposal for how we can become your long term partners. 

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Support Plans

Our support plans range in size and complexity, and the requirements are largely dictated by the size of your platform and it's existing condition and age. 

Wether you just want somebody on hand for small infrequent changes, or want constant monitoring to ensure uptime, stability and security, we can tailor a plan for your needs that means you only pay for what's neccesery. 

Speak to our team today to find out more about how we can help you - no obligations, just a chat about your business and ours to see if we are a good fit. 

Retainer Agreements

Our retainer plans are used to work with organisations on an ongoing basis in a wide variety of areas. They cover all of the typical responsibilities of a support plan, but are more typically intended to constantly progress a platforms features and functionality.

If you have a backlog of ideas that you want to work to rollout over a prolonged period of time, you can work with your assigned account manager to backlog, roadmap and deliver an ongoing stream of enhancements for your business and your users.

Get in touch today. 

We’re always happy to take on exciting new projects. We’d love for you to get in touch!

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